Contact Us

What is your Return Policy?
May I Bargain?
Cost of Ring Sizing?
Solid Silver Monogrammed Ring Box?
What items are Reduced?
When does my Check Clear?
Do you have a Layaway Plan?
What are your Personal Touches?
What does Style mean?
How Do I Order?
Do you Purchase Jewelry?
Additional Info Available?
Domestic and International Shipping?
How to obtain Free Diamond Setting?
Should I Buy Jewelry Insurance?
What is a GIA Appraiser?
What is the Condition of this Item?
Can I Trade my Jewelry for Diamonds?

Do you sell Loose Diamonds?
What if a Stone Falls Out?
What if a Center-Stone Falls Out?
What is Priority Viewing?
Do I pay Sales Tax?
What does 'Suggested Retail Price' Mean?
Do you Write Appraisals?
What does 'Your Price' Mean?
Can you Sell my Engagement Ring?
What is your Special Order Policy?
May I Pay by Credit Card?
Do you accept Trade-ins?
Are your Ring Settings Branded?
Are there any Additional Charges?
What is Diamond Certification?
What is the Extended Jewelry Care Plan?
Ring Setting F.A.Q.s



In the unlikely event they have not, please feel free to contact us by completing the form below and we will be happy to resolve any unanswered questions you might have or schedule an appointment for you to visit us to view the jewelry of your choosing.



Thank you for helping us to help you.



Fay Cullen






Contact Information

800 Fairview Rd #218
Asheville, NC 28803

T:: 305-354-3000
Toll Free: 800-608-3011
F:: 828-254-3119

Business Hours:
Mon - Fri 9:00AM - 6:00PM EST


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